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Blog
2018 CNY closure
Posted on Feb 2nd 2018
Dear customers,
Our store will be closed by the CNY holidays from Feb 9th to Feb 26th. During the time, we will not be able to fulfill the orders until our shippers return from the holidays. Our departments of preorder, customer service and marketing will be still running, you are welcome to drop us a line for any needs.
Wish everyone a properous year of dog.
PSX team
We are processing shipping for RMX-01 Jaguar now!
We are processing shipping for RMX-01 Jaguar now! All the orders of RMX-01 received by February 1st are in the "first drop". we shall be able to update all our customers with tracking numbers tonight Feb 2nd. "Second drop" preorders will be open on Feb 20, and estimated to ship on Feb 25.
TTT01 starting shipping July 26
Under so much anticipation, MECH iDEAS finally passed us the first batch of Bluster and Trench. Due to the surge of workload, we will need to take a few days to pack and dispatch the goods to our freight agent. Hopefully we will finish the shipping work in 3 days. We will update everyone's order status [...]
TTT01 Bluster and Trench promotion ends on May 15
TTT01 Bluster and Trench price will be back to 60.00 after promotion, hurry up before the deal goes away.http://www.planetsteelexpress.com/TTT01/
Tracking number clarification
We have received several customers' inquiries regarding not having their shipping notifications recently.We found out that if there were 2 pre-ordered items (or more than 2) contained in one order, there wouldn't be a system-generated notification sent out when it had generated 1 notification before. Customer would have to log in and look for the [...]
150 free shipping is temporarily suspended.
Due to the temporary terms change of HK register mail, we had to alter our package to EMS which cost a lot more than expected, and we subsidized the cost difference for the sudden change. We will continue to cover the orders that we had, but 150 free shipping will be temporarily suspended, until HK [...]
Possible R-03 Bovis shipment delay due to holidays in China
Dear PSX customers who order R-03 Bovis with us, We have packed and passed the goods to EMS, however the goods might not be able to get on the flight due to Chinese Mid-Autumn Festival. We will update the tracking info when EMS is back from the holidays. Thank you for your understanding, Planet Steel Express
R-04 Leo Dux Early Bird Promotion is extended to October 1st
We just received a good news from MMC that R-04 Leo Dux Early Bird Promotion is extended to October 1st. Make your decision if you haven't ordered this awesome piece!
R-03 Bovis ship date updated to Sep 15
Just get a confirmation from Mastermind Creations that the reease date for R-03 Bovis is adjusted to September 15. Also, we have a new image of finished product from the manufacturer.
PSX is taking R-01 Teminus Hexatron backorders. Order it while quantity still lasts!
We will start shipping when R-01 is back in stock.